You’ve had several days so far, why quibble about a few moments? This chat will be forwarded to NetSafe NZ who will make more people aware of your lack of morals or business standards. With that in mind, please let me know if you are not satisfied with this, as I’d really hate for you to miss out on being able to meet all your security needs in one place. – Total WebShield – AI Powered Browser Protection adding even more protection in addition to TotalAV, our VPN and Total Adblock. – Safe Browsing VPN – great for browsing privacy and anonymity (i.e. – TotalAV – Award-Winning Antivirus Protection for 3 devices – available on Windows, macOS, Android and even iOS and can be shared with family and friends at no extra cost! So as a subscriber to Total Adblock, we are able to offer you our full suite of security at no additional cost to your Total Adblock subscription, all from one place: With Total Adblock enabled, it not only prevents annoying and distracting ads but also blocks malicious websites. However, I want to make sure you are aware of the full features available to you and the potential risks before you commit to cancelling. I can certainly assist with your request. Why don’t they just have a button to cancel? They make you talk to the person who never responds. My elderly parents bought it thinking they were legit – did nothing then wow it’s so hard to cancel. Give me a moment while I apply that to your account. I’d hate to see you leave due to pricing Alan, so what I’ll do for you, is extend your initial discount for another term, so you are only paying $2.99 a month. Total Adblock, a very unpleasant experience.Unauthorised automatic renewal at huge expense.Hi Alan, you are speaking with Karen Jones. Please hold for the next available agent Is there any reason in particular for wanting to stop your service?Īny reason why you want to cancel? I can pass this over as well Is there any particular reason for wanting to end your service? How come you’re wanting to end your subscription with us? Is there anything else that would be useful for them to know to help you today? Support, I’ll pass you through to the Billing Team. I see you’re looking for help with billing Hi there, I’m sorting out chats while our volume is high. AdBlock is NOT Total AdBlock, and AdBlock has served me well for many, many years. Chrome’s Adblock is called just that: AdBlock. Where you see the following words I actually gave them those details.ģ. Following is an online Chat that I started with Total AdBlock after exhausting over three days all other methods of contacting Total AdBlock (hereafter referred to as “The ScumBags.”)Ģ. (Admin – there’s a problem with submission. Please refer to our Help Center where further assistance can be provided. Please note, replies to this Mailbox are not monitored by our Customer Care Team. I sent another request ro the email address provided in the instructions and received this message: Please add our email addresses to your address book and ensure you check all inbox folders for our replies, including SPAM. If you wish to cancel your services or have any questions about the billing details of your account please contact, we are here to help 24/7. In my original subscription confirmation email, these instructions to cancel were included: After 30 minutes of canned responses that did not address my request to cancel my subscription I was Told I would receive an email confirming my request. Contacted support and I was Told to click allow sites and enter the sites I want to access. After installing software nothing would open in Safari.
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